Barista Job at Sheraton Hotel, Mesa, AZ

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  • Sheraton Hotel
  • Mesa, AZ

Job Description

Scope of Position:

Responsible for preparing and serving beverages and food items promptly and courteously, ensuring a high standard of quality, consistency, and guest satisfaction.

Primary Responsibilities:

  • Warmly greet guests as they approach the lobby café, promote featured beverages and food items, and employ up-selling techniques to enhance guest experience and maximize revenue.

  • Prepare branded coffee drinks according to specific brand guidelines and guest preferences.

  • Create beverages requested by guests or servers following standard operating procedures, maintaining consistency and controlling costs through accurate measurements and ingredients.

  • Maintain a clean, organized, and well-stocked work area, setting up the bar and back bar in accordance with company procedures to ensure operational efficiency.

  • Monitor guest behavior and alcohol consumption to ensure responsible service; promptly notify management of any concerns regarding overconsumption or impaired guests.

  • Verify guest identification when alcohol is requested, complying with all applicable state and local regulations for the sale and service of alcoholic beverages.

  • Accurately manage inventory of liquor and branded coffee products, complete requisition forms, and store stock properly in accordance with company policies.

  • Secure and account for assigned cash bank, ensuring accurate documentation and balancing of register drawers.

  • Respond promptly and courteously to guest requests, and follow up to ensure satisfaction and resolution of any issues.

  • Maintain a professional appearance and demeanor at all times, in alignment with company dress and grooming standards.

Job Tags

Full time, Local area,

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