Create the future of e-health together with us by becoming a Call Center Representative - Software. At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: You will experience back-to-back inbound support calls (no selling) from our software clients (doctors), with calls averaging 3 minutes long. You will clearly and accurately document your calls in our internal CRM system while following our internal guidelines. You will analyze, troubleshoot (Windows operating systems, MS Office) and thereby solve customer requests related to our software products. Based on frequently asked questions, you might create knowledge base to help our customers with best practices and provide instructions on software functionality. Respond to and resolve customer inquiries and issues through email and chat support, ensuring a high level of satisfaction and timely ticket resolution. Your Qualification: Superior verbal communication skills. Energetic, easy to understand, and good at taking charge of the conversation. You enjoy talking on the phone and your smile shines through your voice. Availability for 8-hour shifts between 7AM and 7PM CT Monday through Friday. Experience in a call center, hotline, support or service role beneficial. Ability to thrive in a high call volume environment and multi-task in a fast-paced environment and stressful situations. Ability to independently perform research using resources such as the internet and procedure manuals. What you can expect from us: Purpose: Become part of an important mission. At the interface between healthcare and digitization we create the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See cgm Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...Job Description KPG Allied is seeking a travel Ultrasound Technologist for a travel job in Silver Spring, Maryland. Job Description & Requirements ~ Specialty: Ultrasound Technologist ~ Discipline: Allied Health Professional ~ Start Date: 07/06/2025~ Duration...
...Join the Above and Beyond Therapy Team as a BCBA ! At Above and Beyond Therapy (ABT) , we are seeking passionate Board Certified Behavior... ...on providing the gold standard of Applied Behavior Analysis (ABA) services. Serving families in Colorado, Georgia, Indiana,...
...Hours - Mon to Fri 8:30am to 5pm, no weekends! Three weeks of training provided Start Date - May 27th We are seeking a Pharmacy Technician, also called a Care Coordinator with a great organization in Berwyn PA. We are looking for someone passionate about helping...
&##128218; We're Hiring: Library Science Writer (Part-Time | Hybrid | Stanford, CA) The Client is seeking a detail-oriented and creative Library Science professional to support the development of high-quality academic and research curricular materials. This is a 3...
Candidates must possess strong computer skills, excellent communication abilities, and a friendly demeanor. They may also be assigned special projects by their manager. We are looking for an individual with a proactive attitude, strong organizational skills, and the ability...