Join Our Team
At Onward Robotics, we are a bold, gritty, and purposeful team with an ambitious mission to revolutionize fulfillment. Our team is driven by a client-first mentality: we aim to solve hard problems and fuel our clients’ growth with innovation. We are seeking talented individuals who will have a huge impact on both our business and our team. Join us on our mission as we move fast, think big, and have fun!
About Us
Onward Robotics delivers innovative automation technology that coordinates humans and robots as a cohesive system to revolutionize fulfillment. Our Meet Me solution combines proprietary software with person-to-goods mobile robots to increase efficiency in warehousing, distribution, and e-commerce operations. Onward Robotics provides the boost in productivity, flexibility, and speed that companies need to remain competitive and grow. Learn more at onwardrobotics.com.
Job Summary
The Head of ROC will establish, lead, and scale our Robot Operations Center, creating systems and processes to monitor, support, and optimize the operation and performance of our system in the field. This role requires a combination of technical expertise and awareness of customer operations. The ROC Leader will help Onward develop a support platform that maximizes robot uptime, reduces issue resolution time, and improves customer satisfaction.
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