Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

UUtBYWtJK0kwQ2JlTUhabmcyV1E2WllJWEE9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Maxion Corp

Entry-Level Research Assistant Remote Job at Maxion Corp

 ...Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn...  ... whether youve been an administrative assistant, data entry clerk, typist, customer...  ...schedule that fits your life. No Experience? No Problem! Comprehensive training... 

Robert Half

Head of Banking Operations, COO - International Bank | NYC Branch | Legacy Transition Job at Robert Half

 ...across treasury, lending, and payments within a NYC branch at an international bank apply today by applying here & emailing me your resume...  ...optimization Maintain and evolve operations manuals, business continuity plans, and internal controls Own operational budgeting... 

Boulder Housing Partners

Volunteer Position: Volunteer Coordinator Assistant Job at Boulder Housing Partners

 ...Are you passionate about giving back to the community? Boulder Housing Partners is looking for enthusiastic individuals to volunteer with us and make a lasting impact. Whether you're looking to gain new skills, meet like-minded people, or simply contribute to a worthy... 

Acro Service Corp

Laboratory Technician Job at Acro Service Corp

 ...Must be local to Johnston, IA With guidance from supervision, assists technical personnel in general laboratory operations and routine laboratory or information handling tasks in support of scientific research. Perform tasks according to accepted methods and training... 

TrueCare

Registered Nurse -Medication Assisted Therapy Coordinator Job at TrueCare

 ...individuals with substance use disorders. This role requires a licensed nurse who will coordinate MAT services, provide direct patient care,...  ...optimal efficiency, outcomes, and morale. Assist with other clinic nursing duties as needed, as allowed under the Scope of Practice...