Job Description
The UPS Store Retail Sales Associate
*** We are looking for One Full Time and One Part Time ***
Job description
The Retail Sales Associate is Open to Challenges: Big Problem, Big Smile – That’s how you handle things. You will be the expert and customers will look to you for answers.
What you'll need to be considered for an interview
1) Some retail experience.
2) Enjoys a fast-paced environment
3) Experience in The UPS Store, Fed-Ex Kinkos or any shipping / quick print shops will be considered for the high end of wage scale.
Required Hours *
(as of now, but can change in future)
Mon: 10:30 - 7:00 pm
Tue: 10:30am – 7:00pm
Wed: Off
Thu: 10:30am - 7:00pm
Fri: 10:30am - 7:00pm
Sat : 10:00 am– 4:45 pm
Sun: Off
Essential Traits, Duties & Responsibilities:
Sales : Confidently explain various products and services. This includes upselling and cross selling products to the customer at hand.
Educate and Promote : Give customers advice and pointers on various ways to achieve their objectives through the store’s services.
Packaging Services : Estimate the packaging cost and pack fragile contents for shipping. Help customers select moving supplies.
Shipping Services : Receive & process packages for UPS, US Post Office including lifting & weighing packages on scale, accessing counter manifest shipping software, generating labels, providing receipts & tracking information to customers.
Document Services : Operate binding, laminating, fax, digital printers, computers and other machines in a safe & efficient. Help customers select business cards, stationery, imprinted products, etc.
Mailbox services : Explain mailbox service rates, benefits and the mailbox services agreement. Receive, log in, sort and place mail in mailbox modules accurately. Forward mail per customer instructions.
Opening/Closing Procedures : Be available 15 minutes before/after the scheduled business hours to open/close the store in accordance with store procedures.
Cleaning & Upkeep : Everyone on the team works on keeping the store clean that includes Vacuum, dust and wipe.
Pay Range and Incentives
$16 - $18 per hours
Sales Bonus after 60 days of employment and completion of new hire training.
10% Notary Commission . Requires Notary License. Store pay's the certification class fee ( a one day weekend class) and the license fee.
401k
Job Requirements:
Ability to lift up to 40+ lbs. regularly and stand for extended periods of time required.
Type 30+ WPM
English fluency required. Spanish desired.
Current notary public or ability to get Notary certification.
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